Privacy Policy

Effective Date: 06/06/25

Last Updated: 21/02/26

Introduction

Travplan (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our travel-related services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.


Information We Collect

Travplan may collect personal information that you voluntarily provide when making inquiries, booking travel packages, subscribing to newsletters, filling out contact forms, or communicating with us via phone, email, or messaging platforms such as WhatsApp. This information may include your full name, phone number, email address, residential address, passport details for international travel, travel preferences, and other relevant details necessary to complete your booking.

Payment Information

In certain cases, payment-related information may be required to process bookings. Travplan does not store your debit or credit card details. All payments are processed securely through authorized third-party payment gateways that comply with applicable security standards.

Automatically Collected Information

In addition to personal information, we may automatically collect certain non-personal information when you access our website. This may include your IP address, browser type, device information, operating system, pages visited, time spent on the website, and other analytical data collected through cookies and similar tracking technologies. This data helps us improve website functionality and user experience.

How We Use Your Information

Travplan uses the collected information to process bookings, arrange travel services, communicate itinerary details, provide customer support, send booking confirmations, and respond to inquiries. If you have opted in, we may also send promotional offers, marketing communications, or travel updates. Additionally, we may use your data to comply with legal obligations, resolve disputes, enforce policies, and protect our business interests.

Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share necessary information with trusted third-party service providers such as airlines, hotels, transportation companies, visa processing agencies, payment gateway providers, and government authorities where legally required. These parties receive only the information necessary to perform their services and are obligated to maintain confidentiality.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve marketing efforts. Cookies allow us to recognize returning users and tailor content according to preferences. You may disable cookies in your browser settings, but certain website features may not function properly as a result.

Data Security

Travplan implements reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure hosting environments, encrypted connections (SSL), and restricted access protocols. However, no online transmission or storage system can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, regulatory, tax, or reporting requirements. Once data is no longer required, it is securely deleted or anonymized.

Your Rights

You have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data where applicable, and withdraw consent at any time. Requests related to personal data can be made using the contact details provided below.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Travplan is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before sharing personal information.

Children’s Privacy

Travplan’s services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors without appropriate parental or guardian consent.

International Data Transfers

If you book international travel services, your information may be transferred to service providers located outside your country of residence. Such transfers are conducted in compliance with applicable data protection laws and only for the purpose of delivering travel services.

Changes to This Privacy Policy

Travplan reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage users to review this page periodically.

Contact Information

Travplan

Workingdom, Block A, Sector 7 Dwarka, Palam, New Delhi, Delhi, 110077